Frequently Asked Questions
We currently ship to the United States, Canada, UK, and Australia. We offer Canadian shipping through FedEx International Ground®, and packages typically arrive between 4 and 7 business days.
For all other countries, we use FedEx International Connect Plus, which is estimated to arrive between 5 and 12 business days.
Real-time shipping rates are shown in your Cart at during Checkout.
Orders shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of an international shipment may be subject to such import fees, customs, duties and/or taxes, which are levied once a shipment reaches your country. Any additional charges for customs clearance are borne by recipient; Delicacies Jewelry has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; customers should contact their local customs office for further information. When customs clearance procedures are required, delays beyond our original delivery estimates may occur.
Delays CAN and DO occur OFTEN with international shipments and Delicacies Jewelry has no control over these delays. Customers should contact their in-country postal service if they have questions and refer to the tracking number provided at the time of shipping.
On rare occasions when packages go missing we cannot replace items if they are confirmed “delivered” by FedEx.
First step: make sure the package hasn’t been dropped at your back porch, is inside a package storage room, or left with neighbors.
If it is missing, please call FedEx at 1-800-GO-FEDEX (1.800.463.3339) to report a package confirmed “delivered” as stolen. (Please have your tracking number handy.)
Then, please email us at [email protected] if you need additional help.
Frequently, certain buildings are known as targets of package theft. If you live in a building where thefts have occurred in the past, please email us before purchasing (or leave a note in the order notes) and we can ‘require a signature’ for delivery confirmation.
We offer Fedex Overnight shipping and the shipping cost is automatically calculated at checkout, based on your address. Email us at [email protected] and we may be able to ship items same-day. We will do whatever we can to make sure your piece of jewelry arrives in time for your special occasion.
We’re only happy if you’re happy!
If you are not completely satisfied with your jewelry for any reason, please email [email protected] within 30 days of your original purchase date and we will be happy to assist you.
Please include your order #, payment method, purchaser’s name and method of payment (if available) for faster response times.
Expect to receive a back-ordered item within 2-5 weeks of purchase. We will email you a confirmation email with tracking for all items that are backordered when they ship.
We have a 60-day exchange policy for defective pieces. Send us an email at [email protected] explaining the issue and attaching a picture. We will likely ask you to ship the piece back (don’t worry, we will provide a postage-paid label!) so our jewelers can take a closer look. We will also send you a replacement piece immediately.
For background, we get our chains and jewelry “findings” (clasps, jump rings, etc) from manufacturers who provide specific pieces to jewelry companies. Though our suppliers make very high quality pieces, unfortunately at times defects occur in these tiny pieces that cannot be seen by the naked eye. We’ll always do our best to make sure you are happy!
We do not offer a jewelry repair service. Frequently, a local jeweler can repair your piece most cost effectively.
We do offer replacement chains on our website: though they don’t break often, our 1 mm chains are delicate and can break if pulled, tugged or snagged on a regular basis.
Take me to replacement chains here.
We donate 10 percent of all profits to hunger-relief organizations. Please check our Partners Page here to learn more about how we are helping fight hunger.
Our Dumpling Collection donates $10 for each necklace (and $5 per pair of earrings) sold to directly purchase one meal from a struggling restaurant in NYC’s Chinatown and deliver it to a food-insecure person living in Chinatown. The meals are donated through Welcome to Chinatown’s Sik Faan (Let’s Eat!) Fund.
Donations to El Renacer del Mayab (located in Merida, Mexico) are made monthly and donations to Loaves & Fishes (located in the state of Minnesota) are made at least quarterly. For our “meal donation” cards that are packaged with each product, we use Share our Strength’s formula of $1 equaling 10 meals. Both Renacer and Loaves & Fishes have robust food rescue and donation systems in place to stretch our giving impact.
We love elevating a brand’s perceived value through fine food jewelry. It’s an amazing way to be top of your customer’s minds.
For more information on how we’ve collaborated or created custom pieces with major brands like Panera, Barilla, Morton Salt, Delish.com, please email co-founder John Larson at [email protected] and he will get back to you, typically within 24 hours.
Yes, we do! There are over 300,000 edible foods on earth, according to the United Nations Food & Agriculture Organization. We currently offer around 300 unique items, so we’ve barely scratched the surface. Email [email protected] and we will get back to you within 24 hours. Custom pieces can be expensive given the design, tooling, molds and labor involved, but every custom piece we’ve created was loved by the recipient. Let us help you design the food jewelry of your dreams!
We don’t know yet, there’s so many delicious options. What do you think it should be? Breakfast? Tacos? Bread? Fruit? Desserts? Drop us a note with the food jewelry you are dying to buy and wear at i[email protected].
No. We make food jewelry. Food is for eating. Cats and dogs are for petting. We recommend you Google “Dog Jewelry” or “Cat Jewelry.”
Our ‘ingredient mythologies’ are compiled from stories and myths told over thousands of years, the world over. Food is essential to us, providing the energy we need to live, to think, to work, to create. But food is so much more than just a kcal, a simple measure of energy. Over human history it has fed our myths, our stories, our cultures, our families, our celebrations, and our rituals. Delicacies’ goal is to recognize and celebrate each simple, beautiful ingredient, in all of the ways it adds flavor to our lives.
We’d like to especially recognize one of our favorite food-based mythology resources: “Nectar and Ambrosia: An Encyclopedia of Food in World Mythology”, by Tamra Andrews.
Our sterling silver pieces are plated in platinum to prevent tarnishing, also lending a beautifully bright finish to our pieces. Our yellow gold and rose gold plated pieces are cast in sterling silver then plated in 14K gold.
It’s very important to note that ALL plated finishes wear off over time. In order to prolong the plating on your piece, we recommend taking off your pieces when swimming in pools or salt water. We also recommend taking off your pieces before exercising (and sweating profusely). Lotions, creams, repellents and sunscreens — even the pH balance of your body! — can affect plated finishes.
No problem! All of our jewelry is nickel-free.
Delicacies is committed to ensuring digital accessibility for anyone with disabilities by continually improving the user experience for all and applying the relevant accessibility standards. We are working to ensure that all content on delicaciesjewelry.com satisfies Level A and AA Success Criteria set forth in the Web Content Accessibility Guidelines (WCAG). The WCAG defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Feedback We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers on this website and our online store so we can share this with our development team. Phone: 612.309-2374– John Peter Larson, co-founder E-mail: [email protected] Technical specifications Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used. What we are doing Despite our best efforts to ensure accessibility of our website, there may be some limitations. Please contact us if you observe an issue not listed below or need assistance completing an order. There are some areas of our website, provided by 3rd party vendors, that we have learned may not be accessible or usable by everyone equally. We will contact providers and request that they correct any code that does not comply with the WCAG 2.1 Level AA guidelines and we will update those areas as soon as possible.